SSRS 2014 Printer Control Icon missing in Internet Explorer 11

Hi Bob,

Based on my understanding, printer button is not available when previewing the report in IE11.

In Reporting Service, each user who wants to use the print feature must download and install the ActiveX control that provides client print functionality. As we tested in our environment, with ActiveX control installed, the printer button is available in IE11 (SSRS 2014 on Windows Server 2012 R2). So in your scenario, please check if you have installed Active control. If not, please enable the setting Download signed ActiveX controls in Internet Explorer, then you can install the required control. For more information, please refer to steps below:

1.Click Tools -> Internet options.

2.Switch to the Security tab, select the Trusted sites zone, and then click Sites.

3.Type the URL of Report Server, click Add, and then click Close .

4.Click the Custom level button, scroll to the ActiveX controls and plug-ins node.

5.Click Enable for Download signed ActiveX controls, and then click OK.

If issue persists, please check if value of EnableClientPrinting is True in SSMS. Please refer to the screenshot below:

Reference:

Enable and Disable Client-Side Printing for Reporting Services

If you have any question, please feel free to ask.

Best regards,

Qiuyun Yu