Also you need to ask the user "did they receive any error or on which phase the query is running slow or what type of an activity they are performing(whether it is ad-hoc or regular one ,tested/notested one)"?
Thanks, Rama Udaya.K (http://rama38udaya.wordpress.com) ---------------------------------------- Please remember to mark the replies as answers if they help and UN-mark them if they provide no help,Vote if they gives you information.
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