Hi Jaya Prathap,
Would you please check whether the feature not working for specific library, specific document or all the files on all sites?
If this is happened for one library, check whether there are custom fields in the library, make sure the field works great, you can save the library as template, create a new library based on the template, delete the custom fields one by one, check the move/copy function.
If it isn’t the issue, would you please provide a screen shot of the error message when moving the file?
Thanks,
Qiao Wei
TechNet Community Support
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