Excel documents stuck on loading circle

Hi,

According to your post, my understanding is that the excel files stucked on loading circle.

Did you active the feature Excel Services Application View Farm Feature and Excel Services Application Web Part Farm Feature in the farm ?

We can active them, then check whether it works.

Did you use the IE 32bit? Make sure the IE version is 32bit.

You also can check with other browers, such as FireFox, Chrome, if so, we can use the following methods or reset the IE.

1. Use the Compatibility View Settings in IE. Open the IE->Tools->Compatibility View Settings->add the site into Compatibility View, then check whether it works.


2. Add the site into Trusted sites. Opne the IE->Internet Options->Security->Sites->add the site into the Websites, then check whether it works.

What’s more, you can check the event log and ULS log to see if anything unexpected occurred.

To check event log, click the Start button and type “Event Viewer” in the Search box.

For SharePoint 2010, by default, ULS log is at

C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14\LOGS

You can check the ULS log by the methods here:

http://blogs.msdn.com/b/opal/archive/2009/12/22/uls-viewer-for-sharepoint-2010-troubleshooting.aspx

Thanks & Regards,

Jason

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Jason Guo

TechNet Community Support