Hi Sherazad,
Firstly, let’s verify the followings:
- How did you design BingMap in your SharePoint site?
- What permission do the problematic users have?
- Which version browser did the users use for SharePoint?
Please grant the problematic users 'Manage Personal Views' permission, compare the result.
Here is a similar post for you to take a look at:
Also, check if it is useful:
I hope this helps.
Thanks,
Wendy
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.
Wendy Li
TechNet Community Support
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